MedMe Health

Introduction to Our AI-Powered Clinical Search Tool (Beta)

This article describes the changes to the immunizations & injections appointment-type on MedMe

Immunizations & Injections (I&I) - Updates Aug 2024

Set up a clinic. Set the clinic schedule, modify details, customize appointment messaging, and manage scheduling links.

Pharmacy Clinics

Set Minimum and Maximum Booking Windows to control pharmacy appointment availability for vaccines, injections and services.

Configuring Your Booking Window Settings

Raven Smith

Taher Rehmanji

Deanna Lo

Flu, Waitlists, COVID, Minor Ailments, Virtual Care, Custom Appointments, Daily Workflows

Navigating MedMe Features

Quick links to resources to help your pharmacy through Flu Season

Flu 2024-2025 Resource Guide

How BC Pharmacists can use MedMe this Flu Season

British Columbia 2024 Flu Playbook 💉🗓️

Webinar recording to ensure you are prepared for the upcoming flu season

Flu 2023 - Webinar Recording  🖥️

What to do when not enough high-dose flu vaccines are available for patients.

Navigating low supply of High-Dose Flu Vaccine

This article shows how to enable Multi-Service Booking, outlines setup steps, and patient flow for booking two services in one appointment.

How to Use Multi-Service Booking in MedMe

A copy of the email sent to stores last week.

[Email Update] Important Changes for Flu Season

[Email Update 2] Important Changes for Flu Season

Set Up Basic Custom Appointments

A complete playbook on how to win the Flu season 2024 for all MedMe pharmacies.

Flu Playbook 2024: Guide for Pharmacies

Ramin Shokrizadeh

Nick Hui

How to update your appointments for COVID XBB.1.5 variant vaccines

October 2023 Update: COVID-19 Monovalent XBB Vaccines

COVID-19 Vaccines - Updates August 2024

This collection outlines the 3 main steps in using MedMe's COVID-19 Vaccine module. Please read the "Workflow Guide" before diving into the individual functions.

The COVID-19 Vaccine Guide

Waitlist: Managing Patients and Sending Booking Links

Configure settings to ensure patients can schedule appointments or join the waitlist.

Appointment and Waitlist Visibility for Patients

Waitlists

Completing Patient Documentation

The Effective Use of the "No Show" Status Change

Managing Patient No-Shows

Downloading CSV of Patients with Appointments

Save time in your admin workflow by batch scanning complete screening/consent forms into your PMS!

How to Scan Paper Forms into your PMS

Print appointment schedule with patient's name, date of birth, date of appointment, appointment type, and contact number on a PDF.

Printing a Daily Appointment Schedule

Need to move over patients from MedMe to PioneerRx for reduced data entry? Follow this quick guide.

Importing patients into PioneerRx

Daily Pharmacy Workflows

This article provides a detailed guide on the features of Minor Ailments in the MedMe system.

Workflow Guide: Minor Ailments

Commonly asked questions about Appointment Types, Integrations, and Provincial access to the Minor Ailments module.

Minor Ailments FAQs

A guide on managing multiple PDFs within each patient appointment.

Minor Ailments Multi-File Management

Step-by-step support on clinical decision-making and prescribing for pharmacists.

Minor Ailments Integrations: RxConsultAction by Vigilance Santé

Minor Ailment Appointment Types by Province

Clinical decision support for minor ailment assessments and prescribing

Minor Ailments Integration: MAPflow

Minor Ailments Module

Send Custom Emails

How to setup and use the vaccine toggle functionality within the I&I module

I&I Module - Vaccine Toggle

Appointment data, graphs, exporting appointment statistics

Reports Feature

Send Scheduling Link to Patients by Email and/or Text (SMS)

Adding RSV to Immunization & Injection Appointment

Streamlines the process for pharmacies to offer personalized travel consultations to patients.

Travel Consultation Appointment

An overview of the Travel Health Program: what it means for your pharmacy and how to take full advantage of it.

How to Launch the Travel Health Program at Your Pharmacy

How to create custom appointment types with tailored documentation

Appointment Types with Custom Documentation

Support patient outcomes while maximizing billable services through a flexible, guided diabetes care experience.

Delivering Diabetes Care with MedMe’s Diabetes Module

Sayna Saqafi

Feature Workflows

Can't access the video call? The most common reason is the browser has blocked access to the camera and microphone.

How to Unblock Camera and Microphone Access During a Pharmacy Video Call

Virtual Care 

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