Table of Contents
Overview of the New Prescription Support Tools
As more patients seek RSV and Shingles vaccines, it’s essential for pharmacies to navigate prescription requirements smoothly. In some cases, a prescription is legally required or needed for insurance reimbursement; this can delay service delivery if not handled proactively.
To address this, MedMe is introducing enhanced tools that help pharmacies:
Identify when a prescription is required.
Easily document the need for a prescription.
Generate prescription requests or pharmacist-issued prescriptions where allowed.
These tools will help reduce patient drop-offs, improve vaccine access, and simplify documentation.
Benefits for Pharmacists
These new tools help pharmacies:
Quickly Identify Prescription Requirements: Intake workflows now flag when a prescription is needed based on jurisdiction or payer policies.
Streamline the Process: Easily assess patients and either generate a prescription directly (where allowed) or create a pre-filled request form for the patient’s doctor.
Reduce Service Delays: Avoid missed vaccinations due to prescription-related issues, enabling more completed services.
Automate Documentation: Save time with automated forms that capture assessments, prescriptions, and follow-ups.
Access Built-In Clinical Support: Get guidance on vaccine eligibility and product selection for RSV vaccines.
Benefits for Patients
With these enhancements, patients benefit from:
Faster Access to Vaccines: Fewer delays caused by missing prescriptions.
Seamless Care: Patients can receive prescriptions and vaccines in fewer steps, with your pharmacy coordinating the process.
Insurance Reimbursement Support: Clearer workflows ensure patients can access coverage where applicable.
Greater Confidence: Patients receive personalized, clinically sound recommendations on RSV and Shingles vaccinations.
Workflow for Using the New Prescription Tools
1. Intake & Screening
Patient completes MedMe’s intake form, which now includes questions to determine if a prescription is needed.
The pharmacist reviews the flagged prescription requirement during their consultation. If a patient has indicated that they do not have a prescription, “No Rx” will appear on the booking in the calendar, as well as on the consultation card of the appointment.
2. In-Store Assessment & Prescription
If the pharmacist has prescribing authority:
During the consultation, the pharmacist can assess the patient and indicate whether a prescription will be written.
If a vaccine is deemed appropriate, the pharmacist can select the specific product from the dropdown list.
Once the assessment is complete, the pharmacist proceeds through the remaining questionnaires and saves the encounter. This generates:
A clinical assessment record.
A pre-filled prescription hard copy, which can be used as documentation and scanned into the pharmacy’s PMS as needed.
If the pharmacist does not have prescribing authority:
MedMe automatically generates:
A clinical assessment record.
A pre-filled prescription request addressed to the patient's primary care provider.
This request includes the pharmacist’s recommendations and can be printed and faxed directly to the provider.
3. Documentation
All assessments, prescription decisions, and supporting documentation are automatically saved within MedMe.
Printable copies are generated and linked to each patient record, ensuring thorough documentation for auditing and continuity of care.
Launching These Enhancements at Your Pharmacy
These new tools will be automatically rolled out to pharmacies once they are ready.
No action is required on your part; however, we recommend reviewing the updated intake workflows and ensuring your team is familiar with the new prescription pathways when they go live.