MedMe Health

An introduction to the main features of the MedMe platform.

MedMe: An Overview

You've received your links and logins in your onboarding email, but not sure where to go next?

Getting Started - Links and Logins

How to prepare your MedMe platform for public patient booking.

Going Live with MedMe!

Manage subscriptions and view upcoming invoice details in the billing page

Billing Page

This comprehensive guide provides a step-by-step walkthrough for new pharmacies to effectively utilize the MedMe platform.

Welcome to MedMe: A Comprehensive Guide for New Pharmacies

Logged in to set up your account and and can't log in anymore? Give this a try!

Having Difficulty Logging In?

Recommendations for browser, display resolution, network, etc. for the best experience

Setup Requirements

Nick Hui

Raven Smith

Toby Xia

MedMe System Setup, Onboarding, Settings, and Schedule 

Getting Started

Access and manage daily and weekly appointment schedules; including filtering by appointment and displaying up to 3 calendars side-by-side.

Using the Calendar Tab

How to create new accounts for additional team members

Creating and Adding New Users

Change availability, add blocked times, and manage multiple rooms or calendars

Setting Up Calendars

How to set a lunch break, block off a statutory holiday, or set different booking durations at different times of the day

Setting Blocked Times

Looking to market one specific service? Look no further.

Booking Links for Specific Appointments

How to set up the calendar to best suit dynamic scheduling and staffing needs. Keywords: Danger Zone

One-Off Appointment Availability

Need to turn a particular method on/off for a service? Look no further!

Methods Toggle

Allow patients to schedule appointments to come to the pharmacy in person

Walk-In Settings

How to set up your calendar when you can run more than one appointment at the same time.

Multi-Room Setup

Updating appointment type settings all at once. Batch update settings: duration, public intake, calendar assignment, and more!

Batch Update Settings - Updating the settings of many appointment types at once

How to use the multi-patient appointment feature to conduct group appointments

Creating and Managing Group Appointments

SAML Integration

How to create and manage your clinical team's profiles on the MedMe platform.

Provider Profile Management

How to turn on settings that allow patients to book themselves in for appointments

How to Enable Public Intake and Patient Self-Scheduling in MedMe

Setting up appointment availability for patient scheduling, calendar settings, appointment settings,

Appointment Availability Settings

Change the booking durations and intervals of appointments to reflect correct appointment times.

Managing Appointment Durations

This article describes how to customize your appointment type in the settings page

Customizing Appointment Types / Services

Taher Rehmanji

Settings and Schedule 

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