Skip to main content

How to Hide Patient Personal Data on Your Calendar in MedMe

Turn on 'Hide Patient Personal Data' setting to show only the patient's name and appointment time on your calendar, hiding clinical details like appointment type and reason for visit.

Written by Albert Lam

What it does

The Hide Patient Personal Data setting limits what shows on your calendar. When it's on, appointment tiles and tooltips display only the patient's name and appointment time — clinical details like appointment type, reason for visit, service type, and injection name are hidden.

This is useful if your calendar is visible on a shared screen or in a common area, and you want to keep clinical details private while still seeing who's booked and when.

How to turn it on

  1. Go to Settings.

  2. Select Privacy and Security.

  3. Switch on Hide Patient Personal Data.

Your calendar updates immediately — no need to refresh or restart.

With the setting turned off, the appointment type name appears.

What changes when it's on

Where

Normally shows

With this setting on

Calendar appointment tiles

Patient name, appointment type, service type, method icon

Patient name and time only

Appointment tooltip (on hover)

Appointment type, topic/service type, reason for visit, injection name

Patient name and time only

What it doesn't affect

This setting only changes the calendar view and its tooltips. It does not hide or change anything on:

  • Patient profiles

  • Patient lists or search

  • Notifications

  • Any other page in the platform

Important to know

  • This setting is saved to your browser, not your account. If you use the calendar on more than one computer or browser, you'll need to turn it on separately on each one.

  • Any team member with access to Settings can turn this on or off — there's no separate permission required.

FAQ

Does turning this on hide information from other pharmacy team members too?
No — this setting only affects what appears on your own screen, in your browser. Other team members' calendars are unaffected.

Will this affect what patients see when booking online?
No, this only applies to the pharmacist-facing calendar in the platform.

Did this answer your question?