MedMe Health

You've received your links and logins in your onboarding email, but not sure where to go next?

Getting Started - Links and Logins

How to prepare your MedMe platform for public patient booking.

Going Live with MedMe!

This comprehensive guide provides a step-by-step walkthrough for new pharmacies to effectively utilize the MedMe platform.

Welcome to MedMe: A Comprehensive Guide for New Pharmacies

Logged in to set up your account and and can't log in anymore? Give this a try!

How to Troubleshoot Login Issues in MedMe

This article outlines the browser, device, and network requirements for using MedMe's Platform.

How to Meet Setup Requirements for the Best MedMe Experience

The Command Palette is a fast, keyboard-driven search bar that lets you find patients, jump to any page, and start common tasks — all from one place, without clicking through…

How to Use the Command Palette

Understand your pharmacy's potential revenue growth and time savings from using MedMe

How to Use the MedMe ROI Calculator

How to import patients into MedMe from your PMS software (Kroll, Propel Rx, etc.) using the CSV Import feature

How to Import Patients from your PMS via CSV Upload in MedMe

This article explains how to set up SAML integration to log in to the MedMe Platform using corporate credentials.

How to Set Up SAML Integration with MedMe

This article explains how to export patient data from PioneerRx, convert it to a CSV file, and import it into MedMe.

How to Import Patient Data from PioneerRx into MedMe

Raven Smith

Ramin Shokrizadeh

Albert Lam

MedMe System Setup, Onboarding, Settings, and Schedule 

Getting Started

Learn how to add Time Between Appointments on a calendar in MedMe to space bookings without manually blocking every gap.

How to Set Time Between Appointments on Calendars in MedMe

Learn how to configure Preparation Time and Time Between Appointments on Appointment Types in MedMe.

How to Set Preparation Time and Time Between Appointments

Access and manage daily and weekly appointment schedules; including filtering by appointment and displaying up to 3 calendars side-by-side.

Using the Calendar Tab

This article explains how to create new users in MedMe. It covers creating accounts using the Pharmacy Code and recovering login details.

How to Create a New Users in MedMe

Change availability, add blocked times, and manage multiple rooms or calendars

Setting Up Calendars

This article explains how to set blocked times in MedMe. It covers how to block time off (e.g., lunch breaks or holidays) and how to use blocked times to create…

How to Set Blocked Times in MedMe

This article explains how to use Appointment-Specific Booking Links in MedMe. It covers how to find, copy, and share links to direct patients to book a single service.

How to Use Appointment-Specific Booking Links in MedMe

How to set up the calendar to best suit dynamic scheduling and staffing needs. Formerly Danger Zone

Flexible Appointment Availability

This article explains how to use the Methods Toggle in MedMe. It covers how to customize the available methods (in-person, video, or phone) for each appointment type.

How to Use the Methods Toggle for Appointment Types in MedMe

This article explains how to enable Walk-In Settings in MedMe. It covers the patient experience, how pharmacists manage walk-in appointments, and how to view walk-ins in the system.

How to Enable and Manage Walk-In Appointments in MedMe

This article explains how to use the Multi-Room Setup feature in MedMe. It covers setting up multiple calendars, managing appointments across rooms, and rescheduling between calendars.

How to Set Up and Manage Multi-Room Availability in MedMe

This article explains how to use the Batch Update Settings feature in MedMe. It covers how to update multiple appointment types at once, including settings like duration, calendar assignment, and…

How to Use Batch Update Settings in MedMe

How to use the multi-patient appointment feature to conduct group appointments

Creating and Managing Group Appointments

How to turn on settings that allow patients to book themselves in for appointments

How to Enable Public Intake and Patient Self-Scheduling in MedMe

This article explains how to set appointment availability in MedMe. It covers how Appointment and Calendar settings work together to manage when patients can book.

How to Set Appointment Availability in MedMe

This article explains how to change the booking durations and intervals for appointments in MedMe. It includes instructions for updating individual and multiple Appointment Types.

How to Manage Appointment Durations

This article explains how to customize appointment types in MedMe. It includes how to edit appointment-type details, examples of enhancements, and FAQs on formatting and patient experience.

How to Customize Appointment Types in MedMe

This article explains how to use Calendar Flexible Availability in MedMe. It covers how to set custom booking slots for all appointment types under a calendar.

How to Use Calendar Flexible Availability to Control Booking Slots

Taher Rehmanji

Nick Hui

Settings and Schedule 

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