Table of Contents
How Multi-Room Works for the Patient
The multi-room setup operates entirely in the background — the patient booking experience remains unchanged.
When booking through the booking portal, patients select their appointment type as usual. Room and calendar names are never visible to patients at any stage of the booking process.
Pharmacy teams can view and manage multi-room bookings from the Calendar tab by selecting the specific calendar they want to view.
Please Note: Each calendar represents a separate room or resource. Selecting a specific calendar from the Calendar tab will display only the bookings assigned to that room.
How to Set Up Multi-Room Availability
Navigate to Settings.
Add additional Calendars to represent different rooms or staff.
Configure settings for each calendar.
Tip: Use calendar names that make it easy for staff to identify the correct room or provider.
How to Manage Appointments with Multi-Room
Once your availabilities are set, you can manage appointments across rooms using several tools within MedMe.
Viewing Upcoming Appointments
Dashboard View
Switch between dashboards for each room by selecting a calendar from the dropdown menu.
Calendar Tab – Week View
Select Week View and choose the calendar from the dropdown to view weekly appointments per room.
Calendar Tab – Day View
Select Day View and choose up to 3 calendars from the dropdown to view them side by side.
Appointments Tab – List View
Select List View, click Filter/Sort, and filter by calendar to see appointments per room.
Manually Adding Appointments to Specific Rooms
When manually adding an appointment (from the patient profile or Appointments tab):
Select the desired calendar/room for patient assignment.
Rescheduling Appointments into Other Rooms
Appointments can be rescheduled between calendars/rooms to accommodate staffing changes.
Have Questions?
Email care@medmehealth.com or message us via live chat for assistance or support.
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