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Flexible Appointment Availability

How to set up the calendar to best suit dynamic scheduling and staffing needs. Formerly Danger Zone

Written by Nick Hui

How to Set Up Flexible One-Off Appointment Availability in MedMe

Strategic guidance can help determine whether to set up a recurring schedule, ideal for regular appointment types, or a non-recurring schedule for unique or one-off events, allowing for enhanced flexibility and precision.

This article explains how to set up Flexible Appointment Availability in MedMe for non-recurring events. It covers how to switch from a recurring schedule to a one-off event-type calendar for special situations.

Please Note: For clinics with multiple providers or general scheduling needs, relying on Calendar Availability without using Flexible Availability settings is often simpler and more effective.


Table of Contents


What is Flexible Availability?

By default, the calendar in MedMe uses a recurring weekly schedule.

However, for special cases like non-recurring events, the system allows switching to a one-off flexible availability. This is useful for:

  • Flu Clinics

  • External Corporate Clinics

  • Special Events

  • Physician-Led Clinics

Please Note: This setup is different from the External Flu Clinic feature.

How to Switch an Appointment Type to Flexible Availability?

  1. Click the ellipses (three dots) beside your account name.

  2. Select Settings, then Appointment Types

  3. Select the desired Appointment Type.

  4. Navigate to the Calendar Availability tab.

  5. Scroll to the Flexible Availability section at the bottom of the page.

  6. Toggle between Recurring and One-Off Event Type.

  7. In the confirmation pop-up, type CONFIRM and enter your First and Last Name to confirm the change.

  8. Click Add in the top right to set availability for the event.

  • Repeat Add for more availability slots.

  • To remove a slot, click the red X beside the availability.

How to Enable Flexible Availability on an Entire Calendar

  1. Navigate to Setting, then Calendars.

  2. Select the calendar to be updated.

  3. Under the General tab toggle on Flexible Availability

  4. When prompted, type CONFIRM and enter your First and Last Name to confirm the change.

  5. Click Add in the top right to set availability for this calendar.


Have Questions?

Email care@medmehealth.com or message us via live chat for assistance or feedback.

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