There are two places that should be considered when changing availability on an appointment:
It's important to understand which active Calendars your pharmacy is using, and how Appointment availability interacts with Calendar availability.
Appointment Availability
Navigate to the settings menu by selecting the three dots icon on the left navigation panel.
Select Appointment Types
Search for and Select the Desired Appointment Type
Select Calendar Availability
On the appointment settings page, the "Calendar Availability" button offers options:
Default Settings: Keep settings as default to align the appointment with the assigned calendar's availability.
Overlap with Custom Availability: Select the check box for custom availability to provide the appointment with its unique schedule, distinct from the general calendar.
Or, pharmacy's have the option of using One-off Availability
One-off Availability: Use one-off availability for specific days, beneficial when hosting clinics on designated days.
Use the Danger Zone one-off calendar availability toggle.
Add specific dates and times for this appointment to recur.
By following these steps, you can tailor the calendar availability settings for your appointments, ensuring a flexible and personalized scheduling system.
Calendar Availability
Navigate to the settings menu by selecting the three dots icon on the left navigation panel.
Select Calendar Settings
Configure the Calendar to your preferences
Working Hours: Define the standard working hours for each day.
Blocked Times: Define the standard working hours for each day.
Rename the Calendar to represent the Room, Pharmacist or Purpose
Full article here: Setting Up Calendars
Remember that patients can only schedule an appointment if the public intake is enabled.
Do you have feedback on this feature, or a brand-new feature request? Please share on our feature requests board.
Have questions or looking to add new modules to the MedMe platform? Email care@medmehealth.com, or message via live chat!