This article explains how to enable or disable Public Intake in MedMe. It covers the steps to allow patients to self-schedule their own appointments.
Table of Contents
What Is Public Intake?
Public Intake allows patients to book appointments directly through the MedMe platform.
This feature is useful for:
Flexibility in service offerings
Managing seasonal demand (e.g., flu shots)
Resource and workflow planning
Prioritizing specific services
How to Enable or Disable Public Intake
Click the ellipses (three dots) on the left-hand panel.
Select Settings.
Click on the Appointment Types tab.
Choose the Appointment Type that needs to be adjusted.
Toggle Enable public intake ON to allow patients to self-schedule.
Please Note: If appointment types are not visible to patients after enabling Public Intake, ensure that availability is correctly set up for these appointment types.
Important Notes About Public Intake and Waitlist
Warning: If the Waitlist Appointments toggle is enabled for an appointment type, patients will not be able to self-schedule.
Instead, they will be added to the waitlist and notified when appointments become available.
Have Questions?
Email care@medmehealth.com or message us via live chat for further assistance or module inquiries.
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