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Enabling Public Intake and Patient Self-Scheduling
Enabling Public Intake and Patient Self-Scheduling

How to turn on settings that allow patients to book themselves in for appointments

Nick Hui avatar
Written by Nick Hui
Updated over a week ago

Public intake settings can be turned on/off in order to control patient self-scheduling.

This can be helpful for:

  • Flexibility in your service offerings

  • Seasonal demand (e.g. flu shots)

  • Resource management

  • Prioritizing select services

  • Workflow planning

How to Turn On/Off Public Intake

  1. Select the ellipses (three dots) on the left panel

  2. Select Settings

  3. Select the Appointment Types tab

  4. Choose the appointment that needs to be adjusted

  5. To allow patients to self-schedule, click the toggle to turn on to Enable public intake for this appointment type. Now patients will be able to book their own consultations

Warning: Some modules such as COVID-19 vaccines and Flu Shots also have the ability to Waitlist appointments. If this is enabled (as seen below), patients will not be able to book their own consultations and instead be signed up for the waitlist to be notified when appointments are available.

Have questions or looking to add new modules to your MedMe platform? Email us at, or message us via live chat!

Have an idea or feature request? Please share on our feature requests board.

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