What is Multi-Service Booking?
This feature allows Patients to schedule both appointments at the same time.
Many pharmacists choose to use this feature for Flu and COVID co-administration.
The former feature Patient Interest Flagging allowed the patient to indicate interest, but not schedule the appointment without pharmacist intervention.
Patient Experience when booking Multiple Services
Patients are given the option to add the additional service and have a second confirmation when they select the available appointment times.
📣 Important: This feature is only available when both appointment types public intake is ON.
Turn on Multi-Service Booking for Flu and COVID
Unlike its predecessor, this feature will now automatically surface appointment types that would be "co-bookable" by patients as long as the Public Intake is toggled ON. In order to turn on the appt types:
Select Settings.
Select Flu Appointment or COVID Appointment.
Ensure Enable Public Intake is toggled ON for both appointments.
Have questions or looking to add new modules to the MedMe platform? Email care@medmehealth.com, or message via live chat!