Create custom email communication to specific patient groups, increasing the relevance and effectiveness of your messages. The benefits of sending custom messaging to patients include:
Patient engagement
Marketing new services
Targeting specific age groups
Patient retention and loyalty
There are three ways to send patients custom emails:
Send custom emails from the Patient's tab
Send a custom email to any patient in your MedMe system.
Login to your MedMe system
Select Patients
Select Filter/Sort
Filter by:
Patient Age
Profile Create Date
Patient Criteria: HPV, Shingles
Postal Code
Select Apply
Select the checkboxes next to the patients you wish to include in the recipient list
Select Send Custom Email
Add custom messaging to the email
Select the check box to include patients who have not provided CASL consent
Select send to ALL the patients with emails
Select Send
Re-confirm the selection and select Send again
Send custom emails from the Appointments tab
Send an email to any patient who has scheduled using a specific appointment, such as High Dose Flu Shot.
Login to your MedMe system
Select Appointments
Select List View from the dropdown toggle
Select Filter/Sort
Adjust
Appointment Date Range (Important)
Appointment Type
Appointment Status (Cancelled, Complete, Scheduled)
Mode of Booking (In Person, Scheduled, Conduct Now)
Patient Criteria: HPV, Shingles
Postal Code
Select Apply
Select the checkboxes next to the patients you wish to include in the recipient list
Select Send Custom Email
Add custom messaging to the email
Select the check box to include patients who have not provided CASL consent
Select send to ALL the patients with emails
Select Send
Re-confirm the selection and select Send again
Looking for how to send a custom email to patients on the waitlist? Click here
Have questions or looking to add new modules to the MedMe platform? Email care@medmehealth.com, or message via live chat!
Have an idea or feature request? Please share on the feature requests board.