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Minor Ailments Multi-File Management

A guide on managing multiple PDFs within each patient appointment.

Nick Hui avatar
Written by Nick Hui
Updated over a week ago

The Minor Ailments module includes a file management system to help pharmacies store and manage multiple files per appointment.


Accessing Documentation in MedMe

Once documents are created via RxConsultAction in Vigilance Santé or via MAPflow, all saved files will appear in the patient profile.


Editing Files

RxConsultAction (coming soon)

Currently, the RxConsultAction integration does not allow to edit previously saved files. This is a priority enhancement and users will be notified when this edit feature is available.

In the meantime, consultations can be re-done, by clicking the Redo button. This button only appears if files have already been saved to the patient's profile. This will override files that were previously generated in that section.

MAPflow

A completed MAPflow assessment with saved files can be edited by clicking Update in the minor ailments consultation section. This will lead to the MAPflow assessment with the previous information filled in. You may navigate through the assessment and make changes as needed. Confirming the assessment is complete will save the updated assessment files in MedMe and override previous files.


Viewing Files

Download the files by pressing the cloud icon to view the document. It will automatically save into the Downloads folder and can be opened in a new tab (or on the computer's local file management system). From here, the file can be printed.


Sending Files to Patient

Files can be sent to the patient through a secure, password-protected email or text. Click the paper plane icon to select how to send a file to the patient.


Have questions or looking to add new modules to the MedMe platform? Email care@medmehealth.com, or message via live chat!

Have an idea or feature request? Please share on the feature requests board.

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