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Our Minor Ailments module includes a NEW file management system to help you store and manage multiple files per appointment.


Accessing Documentation in MedMe

Once documents are created via one of our clinical integration partners (e.g. Vigilance Santé, MAPflow, etc.), all saved files will appear in the patient profile.

Using the Vigilance Santé integration? Read our help centre article here!

Using MAPflow? Integration is coming soon! - Read our press release here!

Editing Files (coming soon)

Currently, the RxConsultAction integration does not allow to edit previously saved files. This is a priority enhancement and users will be notified when this edit feature is available.

In the meantime, consultations can be re-done, by clicking the "Redo" button. This button only appears if files have already been saved to the patient's profile. By using the "Redo" function, you will override files ONLY if you have completed that section.

The override will only occur if you have completed the entire assessment tool, and have seen this message:

You can see the last time the file was updated under each file in our File Management tool.

Viewing Files

In order to view files, you will need to download the file. It will automatically save into your Downloads folder and you will be able to open it in a new tab (or your computer's local file management system). From here, you will be able to print the file.

Sending Files to Patient

We allow you to send files to the patient through a secure, password-protected email or text. Click the paper plane icon to select how you would like to send a file to your patient.

You can see the last time the file was updated under each file in our File Management tool.

E-faxing Files to Practitioners (coming soon)

Lastly, we will soon be implementing an e-fax feature for you to send files securely to other practitioners. When you click the fax icon, enter the recipient's fax number.

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