If you're having trouble logging into your account, you're likely seeing a screen like this on your login page:
In order to reset your password, click the "forgot?" button found in the PASSWORD field. When sending yourself the verification code, please use either the username OR email address that you had initially been assigned or created. If one doesn't work, please try the other!
The verification code will be sent to the email address that is associated with your account. Please check any spam/promotions/junk folders you may have if you do not receive the verification code in your main inbox within 5 minutes.
Still having difficulty resetting your password or looking to add new modules to your MedMe platform? Email us at care@medmehealth.com, or message us via live chat!
Have an idea or feature request? Please share on our feature requests board.