MedMe: An Overview

An introduction to the main features of the MedMe platform.

Rui Su avatar
Written by Rui Su
Updated over a week ago

Table of Contents:


Dashboard

The very first thing you will see when logging into your MedMe platform is the Dashboard.

The Dashboard tells you bits of information to help you streamline your day's workflow more seamlessly. It typically encompasses:

  • Upcoming appointments (scheduled)

  • Walk-in patients (if you are accepting any)

  • Current date/time

  • A number of statistics for upcoming events (e.g. appointment tracker, new bookings)

Depending on the services that your pharmacy/clinic offers, you may also be able to conduct mass actions (e.g. printing forms, batch updates, etc.).


Patients

The second tab on your left navigation pane says "Patients". The first time you click into it, it should be empty but you can easily add patients to your platform by selecting the "Add New Patient" button in the top right corner.

You will be prompted to enter specific patient fields to create entries (e.g. name, DOB, address, etc.). Upon successful creation of your patients, your Patients Tab will fill up.

When you click into a patient profile, you will be able to see their total list of consultations with your clinic as well as any patient information.

From here, you can always edit or add any patient fields (e.g. DOB, gender, sex, etc.).


Appointments

The Appointments Tab will guide you to a calendar where you can see your upcoming (scheduled) appointments.

There are multiple ways to adjust this view:

  • On the top left, you can change the calendar you are looking at (e.g. if you have multiple providers at your clinic/pharmacy, you can toggle between their calendars)

  • On the top right, you can change between Week, List, and Day views

    • Note: Day View may not be available depending on the services your pharmacy/clinic setup

Changing to List view will allow you to filter for appointments by day, type, status, and more.

Depending on your role, you may need to see a snapshot of all staff members' calendars for the day. You will be able to do that via the Day view setting.


Settings

Lastly, your Settings Tab is where you can specify your own personal information, such as your contact information and availability.

Note: depending on the setup of your pharmacy/clinic, you may be able to edit and enter different fields.

To learn more about customizing your information and availability check out our Provider Profile Management Guide.


Have questions or looking to add new modules to your MedMe platform? Email us at care@medmehealth.com, or message us via live chat!

Have an idea or feature request? Please share on our feature requests board.

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